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General Information has been in business since 2014, and states that it is headquartered in Wisconsin in the U.S. It provides academic writing services to students from high school through Ph.D. programs. Its website is nicely organized and well-written in language that is easily understood. Visitors will find links to services, prices, how it works, samples, and FAQ’s.

To write up this Nerdy Mates review, we studied every page of its website, including information about services, writers, policies and processes, guarantees, pricing and benefits, as well as read through several of its blog articles and samples that are designed to show the quality of writing the company produces. We also solicited comments and feedback from customers, as well as sought out such feedback as we could find off-site. 

The following summary is all that we have been able to find and is provided to our users who are seeking trusted and reputable writing services.

Writer Quality

NerdyMates has a section on its site that speaks to writer quality. First, it states that all of its writers are native English-speaking graduates of highly rated colleges and universities and that they hold Master’s and Ph.D. degrees in their subject fields, all from institutions in the U.S., UK, Canada, and Australia. 

The only way to judge quality is by the products that actually produces for its customers. For this we had to rely on the company-posted testimonials on its website, any off-site feedback we could get, and the quality of writing on its blog (we assume its own writers produce these articles), and, most important, the samples that are published as examples of writer expertise. 

Here is what we can say about quality:

  • The website content is very well-written

  • On-site testimonials are all quite positive about the products that have been ordered and received

  • Most blog articles are written in standard English, although we did find a number of word usage and grammatical errors that are pretty typical of ESL writer – that was a bit of a concern. And the topics at hand were a bit confusing. One article was written on how to write a research proposal, but half of the article dealt with writing a research paper, not a proposal. And the advice on writing a proposal, during the last half, was really pretty thin in terms of content.

  • The writing samples were our biggest cause of concern. We reviewed a research paper on humanities and social science, a Frankenstein application essay on feminism/motherhood, and another paper on health insurance and the Affordable Care Act. All of these were at the college or university level, and our expectation was that they would be written in an appropriate style, with impeccable grammar and composition. We were disappointed. There were a number of grammatical, mechanics, and word usage errors. In once instance, the writer simply said, in the introduction, “This research paper will focus on the concepts, perspectives, and the theories learnt, and some reading in social science.” This sentence was a part of a two-sentence introduction that would neither engage the reader nor be considered appropriate for a college level thesis statement.

Customer Support and Quality Control

The customer support department is available by phone, live chat, and email. We did contact them on a couple of occasions, to ask questions about their products and services. We asked about a Ph.D. dissertation and were told that the maximum number of pages that could be produced was 100 and that it could be completed in 10 days, including original research. Obviously, the offer for dissertation production is not suitable for a Ph.D. product. We did ask about separate chapters and were told that we could order chapters as separate products, and that an original research project could be produced. We wondered how this would be accomplished in a 10-day period.

The other takeaway from our communication with customer support is that this department may be overseas somewhere. Our two phone conversations were held with agents with distinct foreign accents that were sometimes difficult to understand.

Ordering and Receiving Products and Services

Placing an order involves completing the on-site order form. Here, you will put in all of the details – your academic level, the type of product or service you need, the number of pages, resources, etc., and the deadline date. Your price will be determined by all of these factors. 

You will receive some options too. You can select a “premium” writer and the cost will be increased; you can also select an originality report for an extra $24. This is very concerning, considering that on the other site content, it is stated that all products are checked for plagiarism free of charge.

Payment methods for NerdyMates are standard, and customers can feel totally safe, as the payment process is through an SSL-certified and secured third-party processor.

Benefits and Perks

There are several policies which can be accessed at the bottom of the home page. 

In terms of benefits, there are none that stand out – only the normal promises and guarantees. 

However, users of the site are encouraged to sign up for notifications with their email addresses, so that they can get promo and coupon codes for Nerdy Mates discounts on orders.

Off-Site Feedback

We did solicit feedback on from users and visitors to our site, and we also looked around the web for any feedback we could find. In short, customer comments are mixed. It seems that high school students are generally pleased, but as academic levels go up, there are some concerns about writing quality. The site-published samples are further proof of this. Customers did say that they were able to request revisions.


Nerdy Mates is obviously a legal writing service that has been in business for a while. It operates in accordance with its policies and processes. Customers do place and receive orders. We do have concerns, however. First, it seems that not all of the company writers are native English-speaking professionals. The samples will demonstrate this. As well, it is really not totally ethical to tell customers that there is a guarantee of originality through a plagiarism and quality assurance check and then to ask that they pay an additional $24 for an originality report. Overall, our rating of, on a scale of 1 – 5, is a 3.

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