Essay On Time is one of the older writing services we have reviewed, having been in business since 2002. There is a lot of information on this company, and we were able to gather it to prepare this review on Essay on Time, for the benefit of students who are looking for reputable and trustworthy writing assistance. The information we gathered has come from content on the website, including services, pricing, sample writings, and EssayOnTime.com testimonials. Beyond the website, we have found numerous comments and feedback on other review sites and social media. These EssayonTime reviews are important because they are often more valid. All of these factors have resulted in the review that follows. We hope you find it helpful.
General Information
EssayOnTime has its products and services nicely organized and categorized on one of its landing pages. Those categories include a full range of academic services, as follows:
- Essays at all academic levels and covering any topic field
- Term and research papers; research proposals and projects
- Reviews, analyses, lab reports, case studies, annotated bibliographies
- Presentations and test-taking
- Admissions and scholarship essays
- Editing and proofreading services
- Graduate-level works, including theses and dissertations
Students place orders via the company website by completing a form with details and instructions. Once paid for, the customer gets a personal account page, and a suitable writer is then assigned to the project.
Writer Quality
Quality of writing is assessed by the writing on the site itself, the sample essays and papers that are posted, EssayonTime.com company reviews posted by customers on the web, and feedback/products that our users have provided. Here are our findings:
- Customer reviews are mixed. Some have been completely satisfied, but others have expressed concerns about the quality of the writing itself.
- We reviewed a number of the sample products that Essay on Time has published on its site. Again, the quality is mixed. We urge every potential customer to review several of these samples and be certain they are satisfied with what they see. We did find some grammatical and word usage errors, such as those in the sample titled, “Stem Cell Research.” Another concern is that these are products that have already been delivered to customers and are being reprinted – this is not a good practice.
Despite the mixed reviews, EssayonTime is a legal and trusted long-standing writing service. While we could not find a BBB membership, we did not find any registered complaints on that website.
Customer Support/Quality Control
We personally contacted the customer support department on three occasions with questions about the company operations and procedures. It is our belief that Essay on Time is using an answering service, as reps are not able to provide detailed answers. This, however, is a common practice, and potential customers may want to press for those details and wait for the answers. This department is open 24/7 and can be contacted via phone, email, or live chat. We checked out all three, and they are available.
One conflicting issue: the company states that all products are edited and proofread before delivery to a customer. And yet, on the order form, editing and proofreading are offered as a fee-based extra. We would encourage customers to pay the price and get a good editor.
Ordering and Receiving Products and Services
A typical order form is used, and students are asked for a good amount of detail regarding their products or services. A personal account page allows the customer to contact his/her writer and to check on progress. Final products are received through this account, and customers can ask for revisions before they give final approval and take delivery.
If you see a need for revisions, be certain to tell your writer immediately, so that they can be accomplished as quickly as possible without missing your deadline.
The company accepts all major credit cards and PayPal. It uses a third-party secure payment processor, so customers can feel very safe providing their financial information. As a side note, Essayontime.com has the right measures in place to protect customer personal identity and information.
Benefits and Perks
Essay on Time prices are above average, but one of the EssayonTime discounts is 15% off for all new customers. This certainly helps the budget-conscious student.
Other discounts are in place for long-term customers and range from 5 – 15%. There are also seasonal and other occasional coupon and promo codes posted on the site throughout the year.
Relative to other benefits, the normal freebies are provided – title page, table of contents, outline, formatting of choice, and bibliography page.
Off-Site Feedback
Customer reviews and feedback that are posted on the web are mixed. While the company has a good reputation for on-time delivery, and customers are satisfied with the communication with writers and customer support, there are some complaints regarding refunds and revisions. For this reason, we always recommend that students read through the company policies and ask questions about anything they don’t understand. This can prevent misunderstandings later on.
Summary/Recommendation
We try to provide fully objective information about the writing services we review, and this one is no different. We have provided the facts so that students have as much information as possible. We urge possible customers to get on the company website, review everything, and then make their decisions. We can state that EssayonTime is legal, safe, and can be trusted to take orders, assign writers to those orders, and make on-time deliveries.
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